Amman, Aug. 16 (Petra)--Prime Minister, Dr. Bishr Khasawneh, on Wednesday inaugurated the comprehensive government services center at Queen Alia International Airport (QAIA), which includes 15 governmental agencies and provides 41 public services.

QAIA center is the 2nd comprehensive government services hub planned to be established successively in multiple regions across the Kingdom, in implementation of the outcomes of the Public Sector Modernization Map, aimed to providing easy and high-quality government services, as the first such facility was opened earlier in Amman's Mqabalin area.

The PM noted comprehensive government services centers are basic facilities aimed at providing a "specific and integrated" complex to improve services provided to citizens and visitors, aimed to make citizens feel improvement in the service quality.

The premier also noted comprehensive service centers are "pivotal and essential" facilities within Public Sector Modernization Roadmap , which constitutes a "basic" track among the three pathways in the Kingdom's comprehensive modernization project led by His Majesty King Abdullah II.

The PM referred to a "central" interdependence in the Economic Modernization Vision (EMV) and its objectives and Public Sector Modernization Roadmap by improving and providing services in a single area.

Lauding worker efforts in these centers, he stressed that citizens always deserve to be provided with the "best" services, as always directed by His Majesty King Abdullah II and His Royal Highness Crown Prince Al Hussein bin Abdullah II.

Moreover, the PM directed workers in the comprehensive government services centers to accept feedback from citizens and visitors "openly," whether it was neutral, negative or positive, stressing that objective negative feedback contributes to improving services and enhancing their quality.
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16/08/2023 17:14:35